This is a reminder that Colortrac has discontinued their SmartWorks Pro scanning software package and is no longer available to purchase with no stock remaining of the required licence dongle key.
The software package itself will remain supported by them for the next 2 years up until 2026 with any necessary critical updates but no additional functionality or printer support will be added other than those already included within the software.
Customers with a USB key license dongle already can find the latest version of the software to download from the Colortrac support website here. Replacement dongles for those lost or broken are no longer available to purchase and are out of stock.
SmartWorks Imaging replaces SmartWorks Pro
SmartWorks Pro has been replaced by SmartWorks Imaging. This software is easier to use, combines support for leading large format printer brands and does not require a licence dongle like SmartWorks Pro did.
You can find out more about SmartWorks Imaging software here or by downloading the datasheet below.
It is compatible with the following model ranges which includes the latest SmartLF SCi and SGi series plus some backwards support for older scanner series. If in doubt, please send us the scanner’s serial number for us to check.
SmartLF SCi 25m/25c/25e
SmartLF SCi 36m/36c/36e
SmartLF SCi 42m/42c/42e
SmartLF SGi 36m/36c/36e
SmartLF SGi 44m/44c/44e
SC MFP 25/36/42
SmartLF SC Xpress 25m/25c/25e
SmartLF SC Xpress 36m/36c/36e
SmartLF SC Xpress 42m/42c/42e
SmartLF SG 36m/36c/36e
SmartLF SG 44m/44c/44e
Try SmartWorks Imaging for free!
Customers can try SmartWorks Imaging for free for up to 30 days. To take advantage of this, download the latest version and install it. There are no limitations or watermarks on scans with all functions available to try *.
Please read the release notes here for scanner and operating compatibility before downloading. If in doubt, please contact us with your scanner’s serial number.
SmartWorks Imaging requires the purchase of a license key to continue to be used after the 30-day trial period ends which is available from Colortrac resellers.
FAQs
The below FAQs might help with any questions that you may have. If there is something not covered by the below, please contact us.
Can I still download SmartWorks Pro software?
Yes, it can be downloaded from the Colortrac support website here. It will receive necessary/critical updates up until 2026 but no additional functionality or support for new printer models will be added.
Will SmartWorks Pro software still be updated?
Colortrac will still provide critical and necessary updates to the software package when necessary for the next 2 years up until 2026 which is when manufacturer support will end.
These updates will exclude adding any new functionality or support for newer printer models.
The current version available is v1.9.8.0 and this can be downloaded here.
If any critical and necessary updates are made to SmartWorks Pro, we will issue a post with details on our website with links to download the latest version.
Can I buy a replacement or a new license dongle for SmartWorks Pro?
No, the USB license dongles required for SmartWorks Pro to run are no longer available to purchase and are out of stock.
I have a license dongle but it's not being recognised by my computer. What can I do?
You may not have the drivers for the dongle installed on your computer. Visit the Colortrac support website here and click on the HASP driver to download and install.
What scanner models are compatible with SmartWorks Imaging software?
Here is a list of scanner models that are compatible with SmartWorks Imaging. If in doubt, please contact us with the scanner’s serial number to check.
SmartLF SCi 25m/25c/25e
SmartLF SCi 36m/36c/36e
SmartLF SCi 42m/42c/42e
SmartLF SGi 36m/36c/36e
SmartLF SGi 44m/44c/44e
SC MFP 25/36/42
SmartLF SC Xpress 25m/25c/25e
SmartLF SC Xpress 36m/36c/36e
SmartLF SC Xpress 42m/42c/42e
SmartLF SG 36m/36c/36e
SmartLF SG 44m/44c/44e
What operating systems does SmartWorks Imaging support?
SmartWorks Imaging supports Windows 10 64-bit, Windows 11 and Windows Server 2022 (Standard Edition).
It does not support Mac/Apple operating systems.
Does SmartWorks Imaging require a USB license dongle?
No. Activation for SmartWorks Imaging is done via a license key, provided as a PDF document at the time of purchase. This code is entered into the software to activate it. The original PDF document should be kept safe for future reference.
You also cannot use a SmartWorks Pro USB dongle to licence/run SmartWorks Imaging.
What time of license is SmartWorks Imaging? Perpetual or subscription based?
SmartWorks Imaging is currently a perpetual license which requires purchasing once. The license is issued as a PDF document containing the license code. This document should be retained for future reference as lost license key information may incur charges to recover or require the purchasing of a new license key.
SmartWorks Imaging is also licensed per computer, so each license key is valid for use on only one device at a time.
If my scanner is not compatible with SmartWorks Imaging, what are my options?
Depending on your scanner’s age, it may be compatible with SmartWorks Touch, Colortrac’s free scanning software which offers a range of basic features. Check our information here for the scanner models it is compatible with.
SmartWorks Touch should not be confused with a previously available software package called Ez Touch. This is a legacy software package no longer available to download and not supported by Windows 10/11. We also do not hold a copy of this software.
If your scanner is not compatible with SmartWorks Touch, you can utilise the TWAIN driver included with the SmartConnect utility app to scan via third-party software that supports such functionality. Ensure you have the latest version of SmartConnect installed from the Colortrac support website.
More information can be found on the SmartWorks Imaging page including datasheet and a full list of its great features and benefits.
For any questions, please contact us.